Making the switch to LiFePO4 shouldn't be a solo mission. At Wattcycle, our dedicated team of engineers and battery experts are just a phone call or email away, ready to answer your questions and guide your lithium journey.
Here's what makes Wattcycle support different:
- Expert Knowledge: Our team boasts in-depth understanding of LiFePO4 technology, ready to answer your specific questions.
- Seamless Transition: We guide you through the process, ensuring a smooth switch from traditional batteries to clean energy.
- Personalized Support: We understand your needs are unique. Our team provides personalized advice to find the perfect solution for you.
Frequently Asked Questions
General
Why did we choose the Wattcycle brand name?
Our name, Wattcycle, is a tribute to the pioneering Scottish engineer James Watt, widely recognized as the "Father of the Steam Engine."
Just as James Watt's steam engine revolutionized power generation, Wattcycle batteries aim to revolutionize clean and sustainable energy storage solutions.
We believe the name Wattcycle reflects our commitment to honoring the past while forging a path towards a cleaner and more sustainable energy future.
Are Wattcycle LiFePO4 Batteries Safe?
At Wattcycle Batteries, safety is paramount. That's why we incorporate the most reliable components and advanced technology to deliver long-lasting performance:
LiFePO4 Cathode: This inherently stable chemistry offers superior safety compared to traditional lithium-ion batteries.
Advanced Battery Management System (BMS): This intelligent system acts as the brain of your battery, safeguarding against:
Overcharge/Discharge
Excessive Currents
Short Circuits
Extreme Temperatures
By proactively addressing these common failure points, the BMS ensures your Wattcycle Battery operates safely and reliably for years to come. Each cell is rigorously tested to verify optimal performance and longevity before reaching you.
Are Wattcycle Batteries Waterproof?
Wattcycle LiFePO4 lithium batteries are enclosed in an IP67 case, which means water projected from any direction will not be harmful.But remember that water and electricity are a bad combination.
Prolonged exposure to a high-moisture environment may cause water to penetrate the battery and cause irreversible damage.We recommend you do your best to keep your batteries dry.
What Certifications Do Your Batteries Have?
Does Wattcycle batteries have low-temperature cut-off function?
Payment
What Payment Methods Are Accepted?
Do You Ship Internationally?
What Payment Methods Are Accepted?
Returns
Is Buying On-Line Safe?
Do I have to pay anything to return my items?
How do I return an item?
Shipping
How many day take for shipping?
Can't find the answer in our FAQs?
Don't worry! Our friendly customer service team is always happy to help.